Technical Customer Service Specialist - Printing Area

Textile & Protective Materials Division
Our Client is a prestigious Multinational Company, leading in the manufacturing industry. Within the Textile Division, we are looking for a Technical Customer Service Specialist (TCS), who will join the International Team, reporting to the Head of Department

  • Build and maintain our understanding of performance of our paper offerings for different machines, printing head, ink etc
  • Leverage on understanding of our existing offering to support development of added value to market. Can be both towards R&D and sales.
  • Defines and develops technical service offerings for the textile printing market, such as pre-defined printer settings
  • Responsible for the quality of technical service experiences of the textile printing market
  • Creates aspirational concepts to provide technical support to users
  • Connects the needs of technical support to product and user
  • Ensures a clear synergy between user behavior, technology, sales, production and company needs.
  • Challenges existing solutions by driving meaningful innovation and creativity ideas

  • Relevant experience from the Industry/Market
  • Capability in developing products/solutions regarding the textile printing market
  • Experienced and motivated in working in a rapidly changing environment
  • Passion & deep interest about textile printing market and customer needs
  • Good knowledge about printing machines and how printers is working

English: Fluent

Location: Italy, with the possibility of full remote working

Travel Required

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Tipologia di lavoro
Tempo indeterminato
Industria e Produzione
Sede di lavoro

Consulente di riferimento

Il Consulente Pierfrancesco Gugliotta, è il nostro esperto che gestisce questa opportunità di lavoro, con sede a Torino
Hays, Via Alfieri 19, angolo Piazza Solferino - Torino

Telefono: 011 5616004